From Backlog to Breakthrough: How Breez Solved a 2,000-Application Bottleneck and Revived a Hospital’s Financial Assistance Program
The Challenge A hospital system was grappling with a significant backlog of financial assistance applications, some dating back over a year. This delay created frustration and financial challenges for patients while contributing to operational challenges, including inflated accounts receivable and overburdened staff. With only three employees managing a workload designed for five, the hospital was […]