Join us for 5 Tips to Improve the Patient Financial Experience
100 million Americans struggle with medical debt. Incurring a financial hardship—on top of a critical illness—hinders recovery. While financial assistance and charity programs exist at nonprofit hospitals, they are often underutilized. Patients may feel embarrassed or concerned about being judged or treated differently when seeking charity care, especially if they are part of a marginalized community that’s historically faced discrimination in healthcare.
It’s time for nonprofit healthcare organizations to be proactive in the fight against medical debt in the U.S. View our webinar, “Reducing the Stigma Around Hospital Charity Care,” to learn how you can help.
Learn how to:
- Make your financial assistance application easy and anonymous
- Create a welcoming and non-judgmental environment for patients
- Reach underserved populations through meaningful partnerships
- Build trust and improve the patient financial experience
- Use empowering language focused on the patient’s needs and rights
If you work in hospital charity care or billing and want to improve the patient financial experience at your organization, you won’t want to miss this.